Personalized Recovery Oriented Services (PROS) is a comprehensive, team-based mental health program. It integrates rehabilitation, treatment, and support services for adults with serious mental illness. PROS is flexible, person-centered, and recovery oriented. Services are provided at the program site and in the community.
Individuals work toward goals in different areas, for example:
PROS Programs offer a variety of services including:
PROS Programs can be licensed with or without a Clinical Treatment Component.
To find PROS programs go to Find a Mental Health Program in Your Community, under Program Category/Subcategory outpatients, select Personalized Recovery Oriented Services.
The below guidance documents and manuals will be effective on 04/01/2025. Copies of current guidance in effect through 03/31/2025 are available by request to PROS@omh.ny.gov.
The PROS Standards of Care is a licensing tool used to determine effective and appropriate delivery of PROS services.
MCTAC PROS Special Initiatives Page
Includes valuable training resources and technical assistance tools to support programs through PROS Redesign.
PROS Database Resources
Find resources for accessing OMH’s web-based applications.
PROS Portal
Up-to-date statistical data on the PROS program. Includes demographic and diagnostic characteristics of PROS recipients, and recipient outcomes.
PROS Newsletters
A resource for all PROS staff. Each issue features a success story from a program participant and highlights new trainings and resources
The PROS Person-Centered Planning workbook is available by request to PROS@omh.ny.gov.
Comments or questions about the information on this page can be directed to the Rehabilitation Services Unit.