Consumers & Families

Crisis Prevention
In crisis? Get the help you need. If you need immediate medical assistance, please dial 911.

Learn more about the communities we serve:

• Adults
• Aging Adults
• Children, Teens, and Families
• LGBTQIA+
• Maternal Depression
• Military Personnel and Families
• Rural New Yorkers
• Transition Age Youth

988 Suicide and Crisis Lifeline
Learn more about the new three-digit number for the National Suicide Prevention Lifeline, available July 16, 2022.

Advocacy and Peer Support Services
OMH cultivates a mental health system that meets the needs and preferences of the people we serve. Through our advocacy and peer support work, we give voice and choice New Yorkers receiving services.

Behavioral Health Managed Care
Behavioral Health Managed Care integrates behavioral health and physical health services under the management of Mainstream Medicaid Managed Care Organizations and Health and Recovery Plans.

Consumer Affairs
The staff of the OCA, having first–hand knowledge of what assists or hinders one’s journey of healing and recovery, focuses on improving all aspects of the mental health system.

COVID-19 Resources
The COVID-19 pandemic has left many New Yorkers feeling anxious and stressed. We have resources to help.

Department of Financial Services – Mental Health/Substance Use Disorder Page
Access to treatment for mental health and substance use disorders (MH/SUD) is essential to the health and well-being of all New Yorkers. MH/SUD services must be covered in health insurance policies sold in New York.

Diversity and Inclusion in New York State
OMH works to reduce disparities in treatment access and quality. Our goal is to create better experiences for New York’s most-vulnerable citizens and marginalized population groups.

Find a Mental Health Program
The program directory allows you to:

• Search for mental health programs by county, program category or subcategory.
• View program details including program name, address and phone number.
• Click on any county on the map to view all of the programs in that county.

Forensic Mental Health Services
When someone with mental illness comes in contact with the criminal justice system OMH offers inter-agency coordination, and intervention on the State and local level. Our role is essential to maintaining community safety, while preventing inappropriate and unnecessary incarceration.

General Mental Health Information and Resources
OMH provides several resources regarding behavioral health for consumers, families, providers, and other interested parties.

Health Insurance Portability and Accountability Act (HIPAA)
The HIPAA site provides information on the Federal Health Insurance Portability and Accountability Act, including links to related sites.

Justice Center
Report Abuse & Neglect 24/7 using the Statewide Toll Free Hotline at: (855) 373-2122.

Language Access
NYS Office of Mental Health provides language access services to people with Limited English Proficiency (LEP). OMH follows the laws and policies that govern the provision of language access services in mental health programs.

Mental Health Awareness Custom License Plate
Show Your Support for Mental Health Awareness with Custom Plates from the DMV. A portion of the fee for the specialized plates goes to the Mental Illness Anti-Stigma Fund.

Mental Health Resources During an Emergency
Natural disasters, terrorist attacks, and other emergencies highlight the need for disaster mental health services. OMH provides resources and information to New Yorkers in need.

New York Employment Services System (NYESS)
Single point of access for all New Yorkers seeking employment and employment supports, regardless of an individual’s abilities or disabilities.

Suicide Prevention
Learn more about what New York State is doing to prevent suicide. If you are in crisis and need immediate help, please call 988, 24/7.

Understanding the Cost Associated with Your Care
Learn more about standard charges and shoppable services. No one will be denied access to services due to inability to pay. OMH offers a discounted/sliding fee schedule available based on family size and income.