Consumers & Families

988 Suicide and Crisis Lifeline
If you or someone you know needs emotional support – call or text 988 or chat online for the direct connection you need now. If you need immediate medical assistance, please dial 911.

Learn more about the communities we serve:

• Adults
• Aging Adults
• Children, Teens, and Families
• LGBTQIA+
• Maternal Depression
• Military Personnel and Families
• Rural New Yorkers
• Transition Age Youth

Advocacy and Peer Support Services
OMH cultivates a mental health system that meets the needs and preferences of the people we serve. Through our advocacy and peer support work, we give voice and choice New Yorkers receiving services.

Consumer Affairs
The staff of the OCA, having first–hand knowledge of what assists or hinders one’s journey of healing and recovery, focuses on improving all aspects of the mental health system.

Crisis and Suicide Prevention
In crisis? Get the help you need. If you need immediate medical assistance, please dial 911.

Department of Financial Services – Mental Health/Substance Use Disorder Page
Access to treatment for mental health and substance use disorders (MH/SUD) is essential to the health and well-being of all New Yorkers. MH/SUD services must be covered in health insurance policies sold in New York.

Diversity and Inclusion in New York State
OMH works to reduce disparities in treatment access and quality. Our goal is to create better experiences for New York’s most-vulnerable citizens and marginalized population groups.

Find a Mental Health Program
The program directory allows you to:

• Search for mental health programs by county, program category or subcategory.
• View program details including program name, address and phone number.
• Click on any county on the map to view all of the programs in that county.

Forensic Mental Health Services
When someone with mental illness comes in contact with the criminal justice system OMH offers inter-agency coordination, and intervention on the State and local level. Our role is essential to maintaining community safety, while preventing inappropriate and unnecessary incarceration.

General Mental Health Information and Resources
OMH provides several resources regarding behavioral health for consumers, families, providers, and other interested parties.

Health Insurance Portability and Accountability Act (HIPAA)
The HIPAA site provides information on the Federal Health Insurance Portability and Accountability Act, including links to related sites.

Justice Center
Report Abuse & Neglect 24/7 using the Statewide Toll Free Hotline at: (855) 373-2122.

Mental Health Awareness Custom License Plate
Show Your Support for Mental Health Awareness with Custom Plates from the DMV. A portion of the fee for the specialized plates goes to the Mental Illness Anti-Stigma Fund.

Mental Health Resources During an Emergency
Natural disasters, terrorist attacks, and other emergencies highlight the need for disaster mental health services. OMH provides resources and information to New Yorkers in need.

New York Employment Services System (NYESS)
Single point of access for all New Yorkers seeking employment and employment supports, regardless of an individual’s abilities or disabilities.